Whether it's account issues, payments, bonuses, or game-related questions, we're always here to help. Find your issue category below.
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Account Registration & Verification
All Deposit Methods
How and When to Withdraw Your Winnings
Welcome, Cashback & Offers
Learn Game Rules & Strategy
Account Security & Password
First time? No worries — the whole process is straightforward.
Go to the acesuper registration page and fill in the form using your active mobile number. Make sure the number is yours, as an OTP will be sent to it for verification.
After entering your number, a 6-digit OTP code will be sent to your phone. Enter the code in the designated field. If you don't receive it, wait 60 seconds and use the "Resend" button.
Choose a strong password with at least 8 characters, including one uppercase letter, one number, and one special character. Avoid using your date of birth or phone number as a password.
Once registration is complete, add your name and payment details to your profile. A complete profile unlocks access to bonuses and cashback rewards.
It's common to forget your password or not receive an OTP when trying to log in. acesuper makes this easy to fix — just click the "Forgot Password?" link on the login page and reset your password via OTP sent to your registered mobile number.
If your account gets locked, it's likely due to five consecutive failed login attempts. Wait 30 minutes and try again, or contact us directly via live chat. Our support team will resolve it for you quickly.
One important thing to remember: acesuper will never send your password via email or SMS. If anyone asks for your password, they may be a scammer. Never share your login credentials with anyone.
Each person is allowed only one acesuper account. Attempting to open multiple accounts from the same device or network may result in both accounts being suspended and balances forfeited. This rule exists to ensure a level playing field for all our players.
Depositing and withdrawing on acesuper is simple and secure.
Acesuper supports all major mobile banking services in Bangladesh. You can deposit using any of the following methods:
Deposits are normally credited to your account instantly. Occasionally, network delays may cause a 5–10 minute wait.
Withdrawals at acesuper are quick and hassle-free. Before submitting a request, make sure your account is fully verified and your payment number is saved in your profile.
Once a withdrawal request is submitted, it cannot be cancelled. Double-check the account number and amount before you confirm.
95% of withdrawals are processed within 15 minutes.
You can withdraw up to ৳2,00,000 per day.
Identity verification is required for your first withdrawal.
If the transfer hasn't arrived within 24 hours, please reach out via live chat.
Understanding how acesuper's bonus system works means you can get the most out of every offer.
New members receive a 100% welcome bonus on their first deposit. That means a ৳1,000 deposit gives you ৳2,000 in your account. Note that the bonus cannot be withdrawn directly — you'll need to meet the wagering requirements first. Typically, the bonus becomes withdrawable once you've wagered it 10 times.
After playing each day on acesuper, you earn a cashback percentage on your activity. Regular members receive up to 5% cashback, while VIP members can get up to 25%. Cashback is automatically credited to your account at midnight every day.
Invite a friend or acquaintance to acesuper, and when they make their first deposit, you'll receive a referral bonus. Check the current promotions page for the bonus amount.
Bonuses may be cancelled for reasons such as claiming bonuses from multiple accounts, registering with false information, or exploiting system vulnerabilities to place bets. acesuper always stands by fair players, and any irregularities detected may result in an account investigation.
From time to time, acesuper runs free spin and bonus bet offers for special events and cricket series. These promotions are time-limited, so check the promotions page regularly. Enable push notifications to be the first to know when a new offer goes live.
Here you'll find answers to the questions acesuper users ask most.
Keep these points in mind to stay protected from online fraud.
Change your password every 3 months and never reuse it on other websites. Using a password manager makes it much easier to stay secure.
Enabling two-factor authentication (2FA) on acesuper means that even if someone knows your password, they still won't be able to log in. You can turn it on from your account settings.
Acesuper will never ask for your password, OTP, or payment details over the phone or via message. Do not trust anyone claiming to be an acesuper representative who requests this information.
Avoid logging in to acesuper over public Wi-Fi at places like restaurants or bus stations. Use mobile data instead when you're out.
If you suspect unauthorized access to your acesuper account, change your password immediately and notify our support team. We can review your account activity logs to identify where the login came from and secure your account if needed.
Our support team is available 24/7, every day of the week.